I just wanted to take a moment to express my sincere gratitude for all [of Karen's] hard word, patience and expertise throughout this process. It has been a long journey, and I truly appreciate your dedication to ensuring the best possible outcome for me.

[Karen's] ability to navigate the challenges, especially with the delays of my spouse's side, made a significant difference. I'm grateful for your persistence in keeping things moving forward and for your sound judgement in doing what was fair and right. Your passion for your work is evident, and I feel incredibly fortunate to have had [her] as my advocate.